Refund Policy

Last updated: September 22, 2026

1. Digital Services

Scryptian provides digital services that are billed per result. All purchases are final and non-refundable, except as required by applicable law.

2. Credits ("Slippers")

Purchased Slippers are non-refundable and remain on your balance until used. Slippers do not expire.

3. Failed Actions

If an action fails and does not produce a result, no Slippers are deducted from your balance. If you believe you were incorrectly charged for a failed action, contact us and we will review and correct the charge.

4. Billing Errors

If you believe there was a billing error, contact us at support@scryptian.com with your order details. We will review and correct genuine errors.

5. Merchant of Record

As our Merchant of Record, Paddle.com handles all customer service inquiries and returns.